Charter-group terms
EspañolVersion 2026-11-11
CharterShare is not an airline and doesn't operate flights. Your group charters the whole aircraft from a licensed charter operator in Costa Rica; CharterShare organises the group.
1. What a charter group is
A charter group is travellers going the same way on the same day who, together, charter the whole aircraft from a licensed charter operator in Costa Rica. CharterShare doesn't sell seats: it brings the group together, coordinates with the operator and keeps you posted. Every flight is operated by that operator under its certificate and its own conditions of carriage.
2. Your share of the cost
The price is the operator's price for the whole aircraft, split between the people in the group, plus any CharterShare organising fee, which is always shown separately. Your share goes down as more people join. If someone leaves before the flight is locked in with the operator, your share can go up, but you'll never pay more than you agreed without saying yes again.
3. When it's confirmed and when you pay
By joining, you commit to fly if the group covers the cost of the aircraft. Nothing is charged when you join. Before you pay, you'll get the final amount, including taxes, and the change, cancellation and refund terms for that flight.
4. Passenger details
The operator needs each passenger's name, ID and weight for the manifest and to balance the aircraft. We collect them on a private web page, never in WhatsApp, and delete them two days after the flight. See the privacy policy.
5. On the day
The charter waits up to 30 minutes past take-off, then leaves. Airstrips only operate in daylight. Weather or safety can lead the operator to change or cancel a flight; if that happens, we'll tell you right away and give you the options.
6. Contact
Message us on WhatsApp any time. Reply STOP to stop messages.